Our mission is to be the best at helping you be your best.
We know that when we deliver our service well, you have more time to focus on your business and will become more successful. There’s nothing we’d like more than to help you do just that.
Our vision is to be the company that sets the bar for providing the best service in the industry. We will stay on the forefront of all of our core service areas—human resources, benefits, payroll and risk management—so that we continue to impact our clients’ bottom line and propel them to success.
We make it personal. We promise to listen to you, to know you by name, and to service you according to your unique business needs. You’re not the same as every client, just like we’re not the same as every PEO.
Clients are important. We promise you will never feel like “just a number” at Optimum. From our accessibility, empathy, and professional knowledge, we will demonstrate with each and every interaction that you are a valued client.
We don’t stop at the finish line. We want to deliver what we say we will deliver, and more. All of our associates are trained to look for ways to delight you as a client.
We take ownership. If we touch it, we promise to own it and make sure it gets resolved. And we’ll do it as fast as we can and with as little disruption to your day as possible.
We value diversity. Great ideas come from sharing different experiences and collaborating with one another. We make it a point to seek out diversity when we hire so we can provide the most value to our clients.
Our culture matters. We work hard, but we have fun doing it. We’ve created a culture that makes our workplace a great place to be and a great place for our clients to be around.