We know that you have a choice when selecting a PEO and we take that seriously. We believe that we offer our clients several unique advantages in working with us:
Dedicated Points of Contact
We’ve listened carefully to the market and learned that you are looking for a PEO partner that understands your business. That’s why we provide you with just two dedicated account managers that handle all areas of your service. We will never pass you off to different departments or a call center. It’s our job to navigate our specialized internal resources, not yours.
The high degree of ownership from our account managers allows us to earn a consistent 95 percent or higher “highly satisfied” rating from our clients from year to year. Many of our clients have never left our service since we opened our doors in 2007.
We focus on client needs and deliver service with a personalized touch rather than a one-size-fits-all approach. Maybe your company is looking for something that you don’t see on our website or brochure? Feel free to discuss it with your sales representative or your account manager and we’ll be happy to see if we can accommodate your special request.
We provide transparent, unbundled pricing, allowing you to understand every component of our billing such as taxes, workers’ compensation, benefits and administrative fees. At Optimum the information is right at your finger tips so you can continue to make the best decisions for your business.