FAQs
Everything you need to know about our services. Can’t find the answer you’re looking for?
General Questions
What is Optimum HR?
Optimum HR is a Professional Employer Organization (PEO) that provides small and medium-sized businesses with comprehensive HR, payroll, benefits, and risk management solutions.
Who can benefit from Optimum HR services?
Our services are ideal for small to mid-sized businesses looking to streamline HR processes, offer competitive employee benefits, and reduce administrative burdens.
Do I need to change my payroll system to work with Optimum HR?
Services and Features
What HR services does Optimum HR offer?
We provide a wide range of services including payroll processing, employee benefits, risk management, compliance assistance, HR consulting, and more.
How can Optimum HR help with payroll?
Once you submit payroll, we take it from there. We ensure taxes, benefits, and workers’ compensation are accurately calculated, withheld, and remitted to the appropriate agencies and carriers. We process employee direct deposits and print and ship paper checks as needed. The result is a streamlined payroll process that saves you hours of administrative work every pay period.
What types of employee benefits can Optimum HR provide?
Optimum HR offers access to a variety of employee benefits including health insurance, dental and vision plans, retirement plans, life insurance, and more.
What is risk mitigation, and how does Optimum HR assist with it?
Risk mitigation involves identifying and reducing potential legal and financial risks for businesses. We help with workers’ compensation, compliance, safety programs, and employee training to minimize risk.
How does Optimum HR’s HR technology work?
Our cloud-based HR technology simplifies employee management by automating tasks such as time tracking, benefits enrollment, document storage, and more, making HR processes more efficient.
General HR Services
What is a Professional Employer Organization (PEO)?
A Professional Employer Organization (PEO) partners with businesses to handle various HR functions such as payroll, employee benefits, risk management, and compliance. By outsourcing these functions, businesses can reduce administrative burdens and ensure compliance with labor laws while offering competitive employee benefits.
How can a PEO benefit my business?
- Payroll processing
- Employee benefits management
- Risk management
- Compliance support
Payroll and Tax Administration
How does payroll processing work with a PEO?
A PEO manages all aspects of payroll processing, ensuring that employees are paid accurately and on time. This includes calculating wages, withholding taxes, managing deductions, and complying with federal and state tax laws. The PEO also handles all required filings and documentation to ensure tax compliance.
What is Included in Tax Administration Services?
Tax administration services include the accurate calculation and filing of payroll taxes, including federal, state, and local taxes. The PEO ensures that your business remains compliant with all tax regulations, reduces the risk of errors, and manages any changes in tax law.
Employee Benefits
What employee benefits are typically offered through a PEO?
- Health insurance (medical, dental, and vision)
- Retirement plans (such as 401(k))
- Life and disability insurance
- Employee Assistance Programs (EAP)
- Voluntary benefits, such as identity theft protection or legal plans
How does a PEO help manage employee benefits?
A PEO manages the administration of employee benefits by handling everything from benefits enrollment to compliance with regulations like the Affordable Care Act (ACA). Businesses can provide employees with competitive benefits packages without the complexity of managing them in-house.
Risk Management and Compliance
How does a PEO help with risk management?
- Workers’ compensation insurance
- Safety programs and training
- Compliance support for federal, state, and local labor laws
- The goal is to minimize the potential for workplace accidents and legal issues, protecting both employees and the business.
How does a PEO ensure compliance with labor laws?
- Employee classification (exempt vs. non-exempt)
- Wage and hour laws
- Health and safety regulations
- Tax reporting and filing
- The PEO acts as an expert resource to help businesses navigate complex legal environments and avoid penalties.
- Human Capital Management (HCM) Software
What is Human Capital Management (HCM) software?
- Payroll processing
- Time and attendance tracking
- Employee benefits management
- Compliance tracking
Target Industries and Specialized Services
What industries can benefit most from PEO services?
- Technology
- Construction
- Financial Advisory
- Engineering
- Architecture
- Life Sciences
- Logistics
- Manufacturing
- Real Estate
- Pharmaceuticals
- Healthcare
- Marketing
- Retail
- Light Manufacturing
- HVAC
- Wholesale
- Electricians
- Software Development
Can a PEO help businesses with remote employees?
- Remote payroll processing
- Virtual employee benefits enrollment
- Compliance with remote work laws and regulations
PEO vs. Other HR Outsourcing Models
What is the difference between a PEO and employee leasing?
A PEO provides HR-related services to a business and its existing workforce. Depending on the service agreement, these services may include payroll and tax administration, employee benefits, workers’ compensation support, HR guidance, and compliance assistance. The client generally continues to operate its business, supervise employees, establish job duties, and make day-to-day workforce decisions. Employee leasing generally refers to an arrangement in which a company supplies or assigns workers to perform services for another business. The leasing company may recruit or hire the workers, place them at the client’s worksite, and handle certain employment administration for those workers. Optimum HR is a PEO, not an employee leasing company.
What is the difference between a PEO and a traditional HR service provider?
A traditional HR service provider typically offers specific HR-related services, such as payroll or benefits administration, without assuming co-employment responsibilities. In contrast, a PEO becomes a co-employer, handling a wider range of HR functions and offering more comprehensive support, including compliance, risk management, and benefits, under a co-employment agreement.
Support
How can I contact Optimum HR for support?
You can contact our customer support team via phone, email, or through our online support portal. Details can be found on our contact page.
What should I do if I encounter an issue with payroll or benefits?
Reach out to our support team immediately, and we will work with you to resolve the issue as quickly as possible.
Getting Started
How do I get started with Optimum HR?
Simply reach out to our team for a consultation. We’ll assess your business needs and provide a tailored HR solution to help streamline your processes.
Do I have to sign a long-term contract with Optimum HR?
We offer flexible contracts tailored to your business needs. Contact us for more details.
Can Optimum HR help if I need HR consulting?
Yes, we offer HR consulting services to assist with everything from employee relations to compliance and best practices for managing your workforce.
Why Use a PEO?
PEO’s service over 200,000 small to mid-sized businesses. If your business wants to compete & thrive, the advantages are undeniable. What makes Optimum special compared to other PEO providers?
Awards & Affiliations
What Optimum Clients are Saying
of researching human resources regulations and dealing with the stress
of personnel issues, an area where I have no training or expertise,
I can spend my time managing the operations of my business.
Office Location
California
2530 Red Hill Ave., Suite 200
Santa Ana, CA 92705
Your HR Partner
Choosing an HR partner is about more than finding someone who provides the services that you need, it’s about forming a partnership with people who will be there working beside you as your business grows.
Sales Inquiry
Get started with Optimum HR and let’s build a program that’s right for you.
