Why Optimum?

One size fits one. We believe human resources should be a personalized & dedicated service, tailored to your unique business.

Optimum HR Frees You to Focus on What You’re Good At.

We Reply

Quick Response & Resolution (QRR) is our brand promise. If you call, a human will answer. If you email, you’ll get a reply in 8 hours or less.

We Deliver

True NPS scores don’t lie. Our 2024 NPS score from our partners was 59, which is beyond excellent for the Outsourced HR industry.

We Hire The Best

Happy team members lead to happy partners. See how much our team members love working at Optimum on Glassdoor.

We Are Dedicated

You are not a stat or a number to us. You are a real person leading a real business – and we provide dedicated contacts to serve you.

HR Expertise

Dedicated Contact

You are not a ticket/case number to us. You are a unique business with unique needs, challenges, and opportunities. One size fits one. You need dedicated support. We provide that.

Actual Experts

We exclusively hire and develop A-Players at Optimum. Our HR Professionals are just that: absolute professionals and seasoned masters of their craft. Proficient in best practices, onboarding, terminations, EPLI, OSHA, Worker’s Comp claims, and loads more. Experts here for you.

Payroll Processing

Transparent Billing

Many PEO’s obfuscate and diversify their billing – to the point that you may have multiple separate invoices for payroll vs taxes vs. benefits; with varying degrees of visibility. With Optimum, you have one simple invoice. No hidden charges.

Real Humans

Do we have streamlined automations? Of course. But those are not carried out by impersonal bots – your dedicated Payroll Professional is a real human with empathy for and interest in your specific business context.

Employee Benefits

Customized Packages

Employees today are drawn to benefit options as unique as they are. By getting to know you and your business, we help you craft the perfect mix of medical (Anthem and/or Kaiser), dental, vision, retirement, pet, life, and so much more.

Personal Touch

Our Benefit professionals have persevered in this industry because of their deep care of people. Walking with your employees through major life events like pregnancies, birth, illnesses, deaths, and everything in between requires that level of care.

Risk Mitigation

Workers' Compensation Insurance

Workers’ comp is mandatory in most states—but you don’t have to settle for costly, outdated providers. Optimum offers a smarter alternative: no large down payments, no annual audits, and no sluggish claims process. Our approach is easier to manage and designed to protect your business & employees.

Employment Practices Liability Insurance

Employment-related claims—like discrimination, harassment, retaliation, and wrongful termination—are a risk for every business. Even if a claim is baseless, it can still be costly. That’s why Optimum HR offers EPLI coverage and expert guidance to help prevent and manage these claims.