Human Resources

Your Human Resources Outsourcing Partner

Human resources requires a significant amount of your time and energy. When you partner with Optimum, we can take many of these tasks off your plate so you can focus on your core business.

Hiring & Onboarding

Finding the right people and getting them on board quickly is crucial to your business. We can help.

Interviewing Best Practices

We’ll consult with you to ensure you ask the right questions to evaluate prospective employees through a compliant, systematic process.

Salary Benchmarking

We’ll help you know what fair and competitive compensation looks like for each individual role, and help you construct the offer.

Background Checks

We’ll coordinate pre-employment background checks including education verification, credit history, driving record, and drug testing, so you can make informed hiring decisions.

Electronic Onboarding

Enroll your new hires with our easy-to-use online system so you don’t have to chase piles of paper. The software ensures all required information is collected, and nothing is skipped.

Compliance & Risk Management

Making sure your business is compliant is critical so you aren’t hit with fines and lawsuits. We can help.

  • HR Audit & Best Practices
  • Employee Handbooks, Company Policy & Job Description Development
  • Employment Law Updates
  • Standard Employee/Employer Forms
  • Secure Employee File Administration
  • Unemployment Claims Support
  • Employment Practices Liability Insurance (EPLI)
  • Workers’ Compensation Insurance & Claims Support

Performance Management

Setting performance expectations for employees, and providing them with regular feedback, is the first line of defense against many employer/employee issues. By being proactive, you’re already improving. We can help.

Performance Management Process

We’ll help you develop a performance management process, write job descriptions that will attract good-fit employees, define goals, and determine improvement protocol.

  • Reduced Exposure to Lawsuits
  • Increased Efficiency
  • Improved Employee Performance

Corrective Action Process

Sometimes employees do not perform as expected, or they have issues getting along with other employees or their supervisor. We’ll consult with you on how to handle these issues, and how to properly document them, to minimize the chance of an undesirable outcome.

  • Improved Communications
  • Improved Employee Morale
  • Consistent Disruption Actions

Employee Separation Counseling

Terminations are a scary thing for employers to go through. We’ll guide you through the process to minimize the chances of a termination going poorly.

  • Separation Counseling Guides
  • Separation Notices
  • Exit Interview Forms

Employee Training

Optimum offers clients a large variety of interactive training courses to help develop your employees’ skills, enhance their safety knowledge, and meet compliance requirements.

Below are a few examples of courses available to employees:

  • Harassment Prevention
  • Performance Management
  • Conflict Resolution
  • Workplace Safety
  • Customer Service Skills

What Optimum Clients are Saying

Optimum tailored its services to my organization. Now, instead of researching human resources regulations and dealing with the stress of personnel issues, an area where I have no training or expertise, I can spend my time managing the operations of my business.

Owner of a financial services company

Working with Optimum has been a pleasure. From the moment we signed on, it has been nothing but smooth, transparent, and pleasant. The team I work with is always available, and I know that whatever it is that we might need, they are “on it.” I appreciate the accessibility of Optimum’s staff, and the feeling that my company is partnering with Optimum. We’re not just a client on the list, we’re partners. Most of all, I know that our employees are 100% taken care of, and that is the most invaluable part by far.

Controller at a software development company

We have been extremely satisfied with the customized package of solutions Optimum provides our company. However, it is the personalized service and responsiveness that has been most outstanding. Whether it’s addressing a business challenge with senior management, or describing a benefit to an employee, Optimum has demonstrated the same remarkable level of professionalism and responsiveness.

Founder of a healthcare service company

The support we receive from Optimum’s HR specialists is invaluable. Their knowledge and experience gives us peace of mind when making a critical company decision. Across departments, Optimum representatives consistently exhibit professionalism and responsiveness.

CEO at a management company

Working with Optimum has allowed us to revisit previous policies in place to ensure we are current and contemporary with our guidelines. They have also provided excellent consultation services for a variety of HR and benefits-related items. Thanks Optimum!

Sr. Vice President of Operations at an IT company

Optimum is clear about what they say and what they provide. Their pricing is transparent, and there are no hidden fees. Working with them is straightforward, and there are no gimmicks involved, which makes business quick and simple. I would recommend Optimum to anyone looking for a local HR solution.

Accountant at a software development company