Interviewing Best Practices
We’ll consult with you to ensure you ask the right questions to evaluate prospective employees through a compliant, systematic process.
Human Resources
Your Human Resources Outsourcing Partner
Human resources requires a significant amount of your time and energy. When you partner with Optimum, we can take many of these tasks off your plate so you can focus on your core business.
Hiring & Onboarding
Finding the right people and getting them on board quickly is crucial to your business. We can help.
Compliance & Risk Management
Making sure your business is compliant is critical so you aren’t hit with fines and lawsuits. We can help.
- HR Audit & Best Practices
- Employee Handbooks, Company Policy & Job Description Development
- Employment Law Updates
- Standard Employee/Employer Forms
- Secure Employee File Administration
- Unemployment Claims Support
- Employment Practices Liability Insurance (EPLI)
- Workers’ Compensation Insurance & Claims Support
Performance Management
Setting performance expectations for employees, and providing them with regular feedback, is the first line of defense against many employer/employee issues. By being proactive, you’re already improving. We can help.
Performance Management Process
We’ll help you develop a performance management process, write job descriptions that will attract good-fit employees, define goals, and determine improvement protocol.
- Reduced Exposure to Lawsuits
- Increased Efficiency
- Improved Employee Performance
Corrective Action Process
Sometimes employees do not perform as expected, or they have issues getting along with other employees or their supervisor. We’ll consult with you on how to handle these issues, and how to properly document them, to minimize the chance of an undesirable outcome.
- Improved Communications
- Improved Employee Morale
- Consistent Disruption Actions
Employee Separation Counseling
Terminations are a scary thing for employers to go through. We’ll guide you through the process to minimize the chances of a termination going poorly.
- Separation Counseling Guides
- Separation Notices
- Exit Interview Forms
Employee Training
Optimum offers clients a large variety of interactive training courses to help develop your employees’ skills, enhance their safety knowledge, and meet compliance requirements.
Below are a few examples of courses available to employees:
- Harassment Prevention
- Performance Management
- Conflict Resolution
- Workplace Safety
- Customer Service Skills
