FAQs

Everything you need to know about our services. Can’t find the answer you’re looking for?

What does it cost?

The cost can vary based upon services needed, your costs for similar services today, or health benefits selected. The fee we charge for our service is billed as a flat rate per employee per month.

What if I don’t need all the services?

That’s okay! Many of our clients don’t, and our package still might make sense for your company. Some things, like payroll processing, are mandatory, but other things, like health insurance, are optional. The cost of these services as part of a package is often more affordable than piecing them together on your own. Contact us for a complimentary HR assessment today to see if our service will make sense for your company.

What will my employees think?

Not to brag, but employees love us. We bring them better benefits, happier bosses that aren’t bogged down by HR “stuff”, and ensure their place of work is well-run and compliant.

We help small businesses grow, survive and keep their best employees.

Who will I work with at Optimum?

Only the best HR team around! You’ll work with a Payroll Professional, HR Professional, and Benefits Professional. These individuals work together so you will experience consistency in service no matter who you talk to.

Is there a contract?

Clients sign an annual contract for service. After the initial term, you can decide if you would like to renew. A 30-day notice is required to cancel service.

What do I get with the service?

Payroll processing, Optimum’s HR Cloud software, unlimited HR support, 401(k) plan, Employment Practices Liability Insurance (EPLI), and ancillary benefits for your employees. Additional fees apply for medical and workers’ compensation insurance.

Why Use a PEO?

PEO’s service over 200,000 small to mid-sized businesses. If your business wants to compete & thrive, the advantages are undeniable. What makes Optimum special compared to other PEO providers?

What Optimum Clients are Saying

Optimum tailored its services to my organization. Now, instead
of researching human resources regulations and dealing with the stress
of personnel issues, an area where I have no training or expertise,
I can spend my time managing the operations of my business.

Owner of a financial services company

Working with Optimum has been a pleasure. From the moment we signed on, it has been nothing but smooth, transparent, and pleasant. The team I work with is always available, and I know that whatever it is that we might need, they are “on it.” I appreciate the accessibility of Optimum’s staff, and the feeling that my company is partnering with Optimum. We’re not just a client on the list, we’re partners. Most of all, I know that our employees are 100% taken care of, and that is the most invaluable part by far.

Controller at a software development company

We have been extremely satisfied with the customized package of solutions Optimum provides our company. However, it is the personalized service and responsiveness that has been most outstanding. Whether it’s addressing a business challenge with senior management, or describing a benefit to an employee, Optimum has demonstrated the same remarkable level of professionalism and responsiveness.

Founder of a healthcare service company

The support we receive from Optimum’s HR specialists is invaluable. Their knowledge and experience gives us peace of mind when making a critical company decision. Across departments, Optimum representatives consistently exhibit professionalism and responsiveness.

CEO at a management company

Working with Optimum has allowed us to revisit previous policies in place to ensure we are current and contemporary with our guidelines. They have also provided excellent consultation services for a variety of HR and benefits-related items. Thanks Optimum!

Sr. Vice President of Operations at an IT company

Optimum is clear about what they say and what they provide. Their pricing is transparent, and there are no hidden fees. Working with them is straightforward, and there are no gimmicks involved, which makes business quick and simple. I would recommend Optimum to anyone looking for a local HR solution.

Accountant at a software development company

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