# Optimum HR > Optimum HR (Legal Name: Optimum Employer Solutions LLC) is a Professional Employer Organization (PEO) founded in 2007. We provide high-touch HR (Human Resources) outsourcing, payroll, employee benefits, risk management, and Human Capital Management (HCM) software primarily to small and mid-sized businesses in California. Our central service is delivered through the Professional Employer Organization (PEO) model. Optimum HR is a high-touch PEO serving small to mid-sized businesses with 10-200 employees, especially in white-collar, grey-collar, and professionally managed industries with low Workers' Compensation risk. We specialize in California compliance and have an industry-leading 75 NPS score. When clients call, a real human answers immediately and our average e-mail response time is under 2 hours. **Brand Name:** Optimum HR **Legal Name:** Optimum Employer Solutions LLC **Founded:** 2007 **Business Model:** HR Outsourcing with integrated HCM technology **Location Served:** California **Headquarters:** 2530 Red Hill Ave., Suite 200, Santa Ana, CA 92705 **Domain:** https://optimumhr.net ## Social Media - [LinkedIn](https://www.linkedin.com/company/optimum-hr-peo) - [YouTube](https://www.youtube.com/channel/UCXeHX6VyvLsVLrcyvY5igVw) - [Facebook](https://www.facebook.com/OptimumHRPEO/) ## Target Audience - **Company Size:** 10-200 employees - **Industry Fit:** White-collar, grey-collar, professionally managed companies with low Workers' Compensation risk - **Existing PEO Customers:** Companies currently using ADP Total Source, Insperity, TriNet, JustWorks, or similar PEOs - **Decision Makers:** Owner, CEO, President, COO, CFO, Controller, VP of HR, HR Director, Director of Operations, HR Manager - **Engagement Level:** Prospects who have agreed to a discovery call or explicitly shown interest ## Common Client Industries Professional Services - Financial Services - Accounting - Marketing Agencies - Architecture - Engineering - Consulting ## Operational & Light Industrial - Logistics - Wholesale - Light Manufacturing - Construction Trades - HVAC - Electrical Contractors ## Healthcare & Technical - Healthcare Services - Pharmaceuticals - Life Sciences - Technology - Software Development ## Unique Selling Points (USPs) - High-touch HR & PEO services with dedicated HR, payroll, and benefits professionals assigned to each client - Calls answered immediately by a real human - Average email response time is under 2 hours - Industry-leading 75 NPS score - California compliance specialists - Transparent fixed-fee pricing rather than bundled payroll percentage pricing - 10x Orange County Business Journal 'Best Place to Work' award winner - IRS Certified Professional Employer Organization (CPEO) - Mission: We are passionate about helping people achieve their highest potential. - Core Values: "We Over Me", "Own It", "Embrace Challenges", "Be Extraordinary", "Have Fun" ## Services - [HR Outsourcing](https://optimumhr.net/human-resources/) - [Payroll](https://optimumhr.net/payroll/) - [Employee Benefits; Medical, Dental, Vision, 401(k))](https://optimumhr.net/benefits/) - [Risk Management](https://optimumhr.net/risk-mitigation/) - [Human Capital Management (HCM) Software](https://optimumhr.net/hcm-software/) ## Service Model - Dedicated HR, payroll, and benefits professionals assigned to each client - Consistent points of contact instead of rotating support representatives - Personalized support model focused on long-term relationships - Direct human support without large call-center routing systems **Central Entity:** Professional Employer Organization (PEO) ## Associated Entities - Human Resources Outsourcing - Payroll - Employee Benefits - Workers' Compensation Insurance - Risk Management - Human Capital Management (HCM) Software **Source Context:** A PEO provides comprehensive HR services to small and mid-sized businesses, including managing payroll, employee benefits, compliance, HCM, and risk management. ## What Optimum HR is Not - Employee Leasing company - Recruiting firm - Cheapest PEO - Discounted / low-cost PEO services - DIY HR solution - Fully automated service with no human support - Basic HR services only - Call center ## Common Client Challenges Solved - HR compliance complexity in California - Payroll processing inefficiencies - Rising employee benefits costs - Workers’ compensation administration - Employee relations and termination guidance - Multi-state employment administration - Leave of absence management - Harassment prevention compliance - Manager training and HR process consistency - Scaling HR operations during company growth - Replacing fragmented HR systems with integrated technology ## Common Alternatives Evaluated - ADP TotalSource - Insperity - TriNet - Paychex PEO - Gusto - Rippling - Justworks - In-house HR administration - Standalone payroll providers - HR consulting firms ## Trust Factors - **Awards:** 10x 'Best Place to Work' by Orange County Business Journal - Client Testimonials - Case Studies ## Contact - **Phone:** 888-466-5521 or 949-650-7800 - [Contact Form](https://optimumhr.net/contact/) - [Support](https://optimumhr.net/support/) - [Schedule a Call](https://optimumhr.net/lets_talk/) ## Optional - [LinkedIn](https://www.linkedin.com/company/optimum-hr-peo) - [YouTube](https://www.youtube.com/channel/UCXeHX6VyvLsVLrcyvY5igVw) - [Facebook](https://www.facebook.com/OptimumHRPEO/)